Frequently Asked Questions
How do I access or register for a course?
Download this document (PDF format) for step-by-step instructions on how to register for a course and access the course in ATIS.
What if I registered for a course but have not received verification or it is not listed in "My Enrollments"?
Login to ATRRS at https://www.atrrs.army.mil/selfdevctr/ and verify that your registration submitted properly for the course you selected. If it does not appear there, then re-register for the course.
If your registration appears in ATRRS but is not available in ATIS, then contact the Army Enterprise Service Management Platform (AESMP) Help Desk at:
AESMP Help DeskHours: 24/7, 365 days per year
DSN: 826-4745
Primary Toll Free: 1-877-251-0730
Secondary Toll Free: 1-800-275-2872
Commercial: 1-757-878-4745 Select Option #1 for ATIS
Website: https://www.aesmp.army.mil/csm
What resources do I need to complete AMMO-37-DL?
To complete AMMO-37-DL course, you must have the latest editions of:
- the International Maritime Dangerous Goods (IMDG) Code.
- the International Air Transport Association (IATA) regulations.
Note: All other required publications are provided internal within the course.
How do I print a certificate of completion?
You may print certificates for courses completed in ATIS. If you completed training in the ALMS prior to the transition to ATIS, your certificates should now be available in ATIS. You can access certificates by logging into ATIS, then select “Detailed Training Records”. A list of the courses you have completed will appear. Under “Completion Status”, select “Print Certificate of Completion”. After the certificate loads, you can print it by using the printer icon on the ALMS webpage and NOT the normal printing from your internet browser.
For more precise instructions, see this How to Print Certificates (pdf) document.
How do I contact Army Enterprise Service Management Platform (AESMP) Helpdesk?
To contact the Army Enterprise Service Management Platform (AESMP) Help Desk:
Army Training Help DeskHours: 24/7, 365 days per year
DSN: 826-4745
Primary Toll Free: 1-877-251-0730
Secondary Toll Free: 1-800-275-2872
Commercial: 1-757-878-4745 Select Option #1 for ATIS
Website: https://www.aesmp.army.mil/csm