flames radiating outward of centeral round point

Defense Ammunition Center

Frequently Asked Questions


What other software do I need to take DAC online training courses?

Be sure the following application is installed on your computer before launching your course:

  • Windows Media Player
How do I access a course?

Download this document (PDF format) for step-by-step instructions on how to register for a course and access the course in the ALMS.

How do I register for a course?

Download this document (PDF format) for step-by-step instructions on how to register for a course in ATRRS and access the course in the ATIS-L.

What if I registered for a course but have not received verification or it is not listed in "My Enrollments"?

Login to ATRRS at https://www.atrrs.army.mil/selfdevctr/ and verify that your registration submitted properly for the course you selected. If it does not appear there, then re-register for the course.

If your registration appears in ATRRS but is not available in the ALMS, then contact the Army Training Help Desk at:

Army Training Help Desk
Hours: 24/7, 365 days per year
DSN: 826-4745
Primary Toll Free: 1-877-251-0730
Secondary Toll Free: 1-800-275-2872
Commercial: 1-757-878-4745
Select Option #1 for the ALMS
What resources do I need to complete AMMO-37-DL?

To complete AMMO-37-DL course, you must have the latest editions of:

  • the International Maritime Dangerous Goods (IMDG) Code.
  • the International Air Transport Association (IATA) regulations.
How do I print a certificate of completion?

You may print certificates for courses completed in ALMS. You can access certificates by logging into ALMS main page, and select “Detailed Training Records”. A list of the courses you have completed will appear. Under “Completion Status”, select “Print Certificate of Completion”. After the certificate loads, you can print it by using the printer icon on the ALMS webpage and NOT the normal printing from your internet browser.

For more precise instructions, see this How to Print Certificates (pdf) document.

How do I contact Army Training Helpdesk (ATHD)?

To contact the Army Training Help Desk (ATHD):

Army Training Help Desk
Hours: 24/7, 365 days per year
DSN: 826-4745
Primary Toll Free: 1-877-251-0730
Secondary Toll Free: 1-800-275-2872
Commercial: 1-757-878-4745
Select Option #1 for the ALMS

Email at athd@athdmail.army.mil